Reviews

Wonderful

5 of 5 stars review on TripAdvisor - 11 Aug 2024

Such comfortable rooms, on arrival we were offered a free upgrade to a bigger room. Staff were extremely friendly and helpful, reception was open 24/7 to deal with any issues experienced by people who stayed there. I went with my partner, two sons and daughter and we all had a wonderful time

Paddington stay

5 of 5 stars review on TripAdvisor - 25 Jul 2024

Never stopped at the indigo chain, but first impressions were clean and tidy with very smart staff, now this always gives a good indicator. Very well turned out, polite and well spoken counter staff - room was ready, clean, tidy cosy and we had the benefit of a small balcony. We ate at breakfast which was at Bella Italia but it was good food, good staff - when we left we were invited to sit outside as our train was a couple of hours away, and we were given coffee and our cases stored. Sleep well, the shower and room were first class, I’ve stayed in hotels three times the price and they haven’t touched this place - very impressed

Fantastic staff!

5 of 5 stars review on HIG 17 Jul 2024

Fantastic and friendly staff who went out of their way to take care of my family!

Excellent location and great rooms

5 of 5 stars review on TripAdvisor - 08 Jul 2024

Excellent location especially when travelling from Heathrow airport. Rooms are not only comfortable but also large in size. Luxurious bathrobes, good size bathroom and coffee-maker in the room made our stay perfect! The breakfast possibility downstairs also saved time. This was our second time here and we’ll definetely come back again!

Wonderful

9 of 10 stars review on Booking.com - 01 Jul 2024

Matsy, one of the ladies at the reception helped us a lot after we discovered we didn't make the write booking. Great job also she did on our heavy over sea luggage.

Good stay here

5 of 5 stars review on TripAdvisor - 21 Jun 2024

This is a boutique hotel near Paddington Station. We were very comfortable and enjoyed our time there. We found the hotel to be very well managed. The staff made an extra effort to get us into our room early when we were bone tired from the road. Thank you.

A Wonderful Property

5 of 5 stars review on TripAdvisor - 19 Jun 2024

This property is wonderful. We took the Heathrow Express from the airport to Paddington Station, and the hotel is an easy walk from there. The neighborhood has many small restaurants with great food and variety as well as a few sundry stores. It is also very close to the Paddington tube station which made traveling around the city easy. The rooms were clean and comfortable. I will definitely stay here again on my next trip to London.

Perfect Location

5 of 5 stars review on TripAdvisor - 17 Jun 2024

I went to on busy Saturday morning for quick breakfast. Perfect location for London. Great atmosphere. Open breakfast buffet was amazing. You can find real Italian coffee and classic English breakfast. Will definitely recommend this place.

Can't wait to return here!

5 of 5 stars review on TripAdvisor - 05 Jun 2024

We loved this hotel -- the location so close to Paddington Station made it easy to get anywhere we wanted to go and the staff was friendly and very helpful. We encountered difficulties with our reservations because I inadvertently made them through a travel agent on a spoof site and we were greatly overcharged. ...

Paddington Fun

5 of 5 stars review on TripAdvisor - 04 Jun 2024

Excellent sleep, room was inviting with local decor. Welcoming front desk. Breakfast was delicious and plentiful. Centrally located, minutes from Paddington Station. Easily walkable to many sights including Hyde Park, Harrods, and Natural History Museum.