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Our rate £163, Booking.com rate £185
Wonderful
The restaurant is top notch. Service is exemplary and tries hard to make sure everything is alright. Stylish and quiet hotel in a great location.
Amazing location, Great stay!
My Husband and I stayed here for 5 nights on our trip to the UK. We were greeted by Antonio who was so friendly and helpful throughout our entire stay! He was able to upgrade us for free and get us into a room early since we had an early morning flight. Which was so nice to be able to shower after traveling for about 15 hours.
The room itself was nice and cozy! It wasn't very spacious, but there was enough room we could move around and get ready without tripping over each other. The bed was comfortable, and we were given robes which were a nice touch! The shower had a rainfall shower head and a handheld one as well. Everything was clean, even though I had seen other reviews saying the had issues with cleanliness in their rooms, we didn't have any issues with that!
The location is awesome if you want to be close to Paddington Station. We took the train from Heathrow to Paddington and it took less than 5 minutes to walk from the station to the hotel. Hyde park and Oxford street are also a short walk. If you want to take the tube, Paddington station is right there, and a few other stations (Lancaster Gate & Edgware Rd.) are close by.
Overall, we had a great stay and would definitely stay again when we come back to London!
Exceptional
Perfecte locatie in sfeervolle omgeving, metro op loopafstand, kleine shops en veel restaurantjes, top!
Exceptional
Very nicely furnished, clean, great bed, modern nice bathroom. Everything you need.
Wonderful, delicious breakfast.
Exceptional
Excellent value, great location, very clean, lovely staff
We always get a warm welcome here.
We have stayed here a number of times and have always been really happy with both the service and the rooms. It’s really convenient for both National Rail and the Underground to get around London. We particularly get a very warm welcome from Rosie who is a wonderful ambassador for the hotel and always makes sure we have a great time. Looking forward to our next stay.
Fantastic
Staff were fantastic, location really good. Room was also really good, very clean, and the bed was extremely comfortable. I loved the place and would love to visit and stay there again
Wonderful
The location is perfect! Right in Paddington. Everything you need right outside the door, such as restaurants, shopping, subway etc..
The breakfast is very good. The bathroom is very new and has a rain shower. Free drinks in the fridge. TV with Smart View.
Fabulous location and fine for a couple of days
The location is superb especially if arriving by train into Paddington. All staff on reception were friendly and welcoming. The room was comfortable although on the small side. Well appointed bathroom but again very small. Loved the White Company soap, shower gel etc. Small fridge replenished with water, orange and cola on request. Good air conditioning/heating system.
Fabulous location
Now my review relates to the hotel alone and not to Bella Italia which I will cover separately. The hotel really is ideally situated if arriving by train at Paddington station. You just have to exit the station to your left (with the trains behind you), cross the road ahead (Praed Street) and turn right into London Street and the hotel is a few hundred meters on your right. Check in was easy and welcoming. In fact we felt all the reception staff were friendly and efficient. The room was small but typical for the UK with very high ceilings. The room was well appointed but lacked a kettle which was a shame. Not everyone wants black coffee first thing in the morning. The beds were quite firm and after a hard day sightseeing in London, it would have been nice to have a softer bed!! The bathroom was very cramped and would be uncomfortable for a larger person. The shower was the rainfall type but annoyingly kept dripping when turned off. The toiletries were from the White Company and lovely. There was also some water, cola and orange juice in the fridge which they would replenish each day if you asked. The worst thing about the room was the fact that it was very dark. Even with the lights on, it wasn’t easy for a woman to put makeup on!
Overall we were really happy with the hotel and would stay here again. However, breakfast is a totally different thing. Firstly, it is served in Bella Italia which is sort of part of the hotel and accessed via a door from reception. I really didn’t like having to ask at reception for our breakfast vouchers every day. I couldn’t understand why the vouchers weren’t just given to us at check in. We weren’t even told we needed them so the first morning was a bit embarrassing. The food itself was lovely and plentiful. However, the staff were dreadful. There was only one young lady that I would give a job to, the rest seriously need to rethink their career choices. They left us waiting for ages to order and when I asked if I could order, I got a look as if I was asking for the impossible. Unless breakfast was included in the price, then I certainly wouldn’t pay for it. Not because of the quality or quantity but because of the rude, incompetent and useless staff
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £163, Booking.com rate £185